Course Curriculum
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- Intro to Annie's Example Zoom Calls (5:17)
- Providing Reassurance We Can Provide What She Needs (25:15)
- Building Rapport (29:41)
- Good, normal call (28:07)
- Normal call (21:13)
- Great client = already has a business, urgent need (22:43)
- Very business savvy, knows nuanced regulations well (27:01)
- Lots of good Qs from client (23:15)
- Chunked down on the need (29:23)
- Identify & solve client's problem, competitor (31:45)
- Common employer Qs (12:08)
- Employer Qs (27:09)
- Employer issues (20:38)
- Employer's assistant vetting us, explaining employer situation (28:22)
- Employer on call too, back-up physician in PA (Note: we no longer let see agreements even with NDA) (36:55)
- Employer & NP Together (34:46)
- Give added value (29:20)
- Value adds (18:58)
- Value Adds, Price Stacking (30:46)
- Clarification our docs don't do patient care or have billing under them (25:32)
- Psych vs Primary Care, Giving free advice (re: cash patients) (22:50)
- Psych vs Primary Care, Credentialing Qs (24:41)
- License issue in past, Psych vs Primary care (25:33)
- Lots of legal Qs (42:48)
- Tons of Qs (39:30)
- Q about getting product (only thing holding her back -> solve!), CA legal/ownership Qs (42:56)
- Functional Medicine, CA Ownership issue (25:10)
- Cap in TX, credentialing (22:36)
- Florida Aesthetics (21:56)
- FL aesthetics (16:23)
- Non-medical business owner, FL aesthetics rules, NP/RN relationship (21:38)
- Addressing husband's Q about lower rate (35:39)
- Took our old telemed course, laid out all the options (21:51)
- Hiring Manager, kept short & sweet (14:22)
- Not ready soon -> Kept short info session (14:36)
- Complicated, confused client who doesn't understand regulations (skipped slides) (18:26)
- Complicated situation w/ addiction med & wellness, had to chunk down a lot (18:13)
- Talking to competitor (20:39)
- Fixing client's issue, competitors (31:56)
- Clarifying their need (12:03)
- Huge deal, would need to set call with me after your vetting (26:15)
- RN - explained needs an NP (7:06)
- Nurse Call turning into more (20:37)
- Non-NP on call - end quickly (2:33)
- One of our docs wants to work with client through CDs (13:42)
- Needs collaborator for admin reasons (19:57)
- Encourage to put on camera, my big mistake = make sure correct client (23:14)
- After Zoom for Encourage to put on camera...: 4 min
- Price objections, MD back-up in Pennsylvania (27:15)
- After Zoom for: Price objections, MD back-up in Pennsylvania: 6 min
- Taking control, State breakdown on steroids (29:43)
- Lots of value adds, price stacking (29:02)
- After Zoom for: Lots of value adds, price stacking: 5 min
- Building rapport, Guiding to the finish line (20:40)
- Overcoming Objections (15:53)
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