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Onboarding Team Orientation Week
Day 2 Morning: Intro Materials
Quick Intro about Changes (4:35)
Our Mission (11:13)
Our Core Values (20:24)
Expectations for the Sales Team (15:18)
Your "Sales" Persona (12:23)
Our Competitive Advantage (40:47)
Let's Get Organized (12:17)
How We Communicate - Hubspot, Gmail, Slack (4:04)
Intro to Google Drive (1:29)
Intro to Google Calendar (1:55)
Set Up Your Google Calendar (4:22)
Intro to our Hubspot Calendars (3:06)
Intro to Zoom (4:49)
Zoom Call Labeling (4:47)
Intro to Kixie (phone calls, voicemail, texts) (1:50)
Intro to Hubspot (2:56)
Our Legal Agreements (6:54)
Sales Team Playbook
Day 2 Afternoon: Tech
Exciting Tech Changes: 19 min
Calendar / Hubspot / Follow-up (104:51)
How You'll Know About Bookings (5:05)
How to Deal with No Shows: 4 min
Hubspot Overview Video from Ronald: 40 min
How to "Correctly" Complete a Task in Hubspot: 1 min
How to Set-up your Follow-up Calendar in Hubspot: 15 min
How to Set up Your Hubspot Email Integration from Ronald: 5 min
How to Use the Hubspot Extension: 2 min
How to Set Up Your Signatures in Gmail & Hubspot: 3 min
Update Your LinkedIn Profile
Info about Spammer (3:19)
Steps to Take if Get Spam or Suspected Spam Booking (2:33)
SET-UP: Your Tools
MEET: with Manager
Day 3 Morning: Prepping for "The Zooms"
WATCH: Original Training, 2 hours, 50 minutes
Sending an Initial Agreement (3:30)
How to Update the Deal in Hubspot (5:43)
How to Create a Task in Hubspot (2:05)
Keep Data in Hubspot (1:26)
Email Templates in Hubspot (3:33)
Day 3 Afternoon: Prepping for "The Zooms"
Script: 1st half & updating in Hubspot (61:42)
Script: 2nd half (63:48)
How to Change the Script for an Employer: 7 min
Common Qs & Quoting (49:51)
Bonus Training on Physician Ownership: 8 min
How to Prep Before Your Calls: 8 min
What To Do After an NP Zoom: 10 min
What To Do After an Employer Zoom: 7 min
Meet: with Manager
Day 4: Advanced Sales Topics
Assortment of Advanced Sales Topics (156:58)
Overcoming Objections (58:43)
Opportunities for Lead Gen
Good Sample Zoom Call #1: Value Adds (22:54)
After the Zoom: Value Adds (5:26)
Good Sample Zoom Call #2: Price Stacking, Next Steps (20:24)
After the Zoom: Price Stacking, Next Steps (5:00)
REVIEW: Slack channels (2:26)
MEET: with Manager
Day 5: Legal & Policies
READ: Legal Docs
REVIEW: State-by-State Guidance on Master Google Sheet
PRACTICE: Sending an Initial Agreement
Performance Tracking & Expectations
EXPLORE: Slack channels (3:21)
MEET: with Manager
IF EXTRA TIME
Teach online with
Meet: with Manager
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